Discount Firearms

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Discount Firearms is a Las Vegas based gun store and shooting range….That’s the most positive thing I can say about this place.

When I first walked in, I noticed they have a good amount of retail space. Unfortunately that space is fairly empty and a number of the items on the shelves are covered in dust. From looking around the store I would guess that the last time they dusted the place was back around 2005 when they took the photos for their website.

As I entered the building there was a couple purchasing a firearm and three employees (one of them was the owner) helping them do it. There was another employee and one customer heading to their indoor range so the customer could qualify for his CCW. Then there were the two tourists anxiously reviewing the rental firearms but getting absolutely no service whatsoever. As for me, I walked the entire store twice then stood at the center register for a few more minutes.  By the time I was acknowledged I had been in the store for 15 minutes.

Speaking of the rental counter, this is what they say on their website: “Discount firearms has a wide selection of Machine Guns and Pistols for rent.” OK, I have a question. Where is this “wide selection” they are advertising? I saw a small amount of “machine guns” and a below average amount of regular guns for rent.

As I mentioned before, yeah they have an indoor range but to be honest, it’s not worth my time to go into any specific details about a place that is so improperly managed and staffed with people who clearly don’t care about their customers.

Now let’s address the name issue. “Discount Firearms” implies exactly that….DISCOUNT firearms. Apparently in their world, the word “discount” means “higher priced” as there is obviously no discounts associated with the cost of their firearms. That being said, as a potential customer, I definitely felt discounted by the lack of service and generally lazy attitude displayed by every employee I saw.

When I was finally greeted I was asked “Do you need help with something?” To which I replied yes and asked for a business card. The employee handed me the card and then I asked if the owner was available. I’d like to point out that Anna, who is an owner, was standing less than three feet away and pretending not to listen to the conversation. The employee then asked me why I wanted the owner and went so far as to state that: “The owner has the privilege of customer screening.”  I handed him my business card and informed him that I wanted to learn more about their store and give them some free advertising. He asked for my name and phone number then said he would pass it along. My guess is the card hit the trash can before their door closed behind me.

IMHO, the bottom line is that everything about this place sucks. The only light at the end of the tunnel is the “For Sale” sign that has been hanging on their website for many MANY months.

Take my advice and avoid this place. There are plenty of other Vegas area gun stores who will be more than happy to provide you lower prices and quality service with a smile.

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